Privacy Policy

Privacy Policy
Effective Date: September 17, 2024

Introduction
PCF Management, Inc. ("PCF", "we", "our", or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, website, or communicate with us. It also describes your privacy rights under the Federal Communications Commission (FCC) rules and other relevant regulations.

By using our services or providing us with your personal information, you agree to the terms and conditions of this Privacy Policy.

Information We Collect
We may collect the following types of personal information when you interact with PCF Management, Inc. or use our services:

• Personal Identifying Information (PII): This may include your name, address, email address, phone number, and other information you provide when filling out forms or communicating with us.
• Financial Information: Payment details and financial account information to process transactions, such as rent payments or property management fees.
• Property Information: Details related to your property (if applicable), such as property addresses, lease terms, maintenance history, and more.
• Communications Data: Information from your communications with us, including emails, phone calls, and other correspondence.
• Usage Data: When you visit our website, we may automatically collect technical data, such as your IP address, browser type, operating system, and browsing behavior.

How We Use Your Information
We use your personal information for the following purposes:

• To provide and manage property management services, including tenant screening, rent collection, and maintenance requests.
• To process payments and transactions.
• To communicate with you regarding services, updates, and inquiries.
• To ensure compliance with legal and regulatory requirements.
• To improve and optimize our services and website.

How We Share Your Information
PCF Management, Inc. does not sell your personal information to third parties. However, we may share your personal information with trusted third-party service providers to perform essential business functions, including but not limited to:

• Payment processors for billing and transaction purposes.
• Maintenance and repair contractors for property management services.
• Legal professionals and authorities as required by law to ensure regulatory compliance.

We may also disclose your information if required by law, in response to a subpoena, or to protect our legal rights.

Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is foolproof, and we cannot guarantee the complete security of your data.

Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files placed on your device that allow us to analyze web traffic and improve our website’s performance. You can control the use of cookies through your browser settings.

Your Privacy Rights
You have the right to access, correct, or delete your personal information that we hold, subject to certain legal exceptions. To exercise these rights, please contact us at [insert contact information].

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly.

Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

PCF Management, Inc.
8391 Main Street

Ellicott City, MD 21043
410-480-5200